Mark Four gives you the option of return for refund or replacement for products purchased on Mark Four within the stated return/replacement period. We request you to preserve its original condition, tags, and packaging.
General Return Policy
1. Items that need to be returned must be in new and unpacked condition with all original packing
2. Defective or damaged products must be returned in the original condition they were received in with all the consequent accessories and in the original manufacturing packing or manufacturing box.
3. Some products will not be returned mentioned on the product details.
4. For some particular products (mentioned on the product detail page), only services will be provided in case of any technical issues.
5.In certain cases, where we are unable to process a replacement for any reason whatsoever, a refund will be given.
6. For all products, the policy on the product page shall prevail.
Home Appliances Standard Return Policy
1.Pre-checkup will be done by our team before dispatching your order.
2. Manufacture defective or damaged products must be returned in 2 days in the original condition they were received in with all the consequent accessories and in the original manufacturing packing or manufacturing box
3. During deliveries, while accepting your order, if you received a different product you will be given a replacement for the particular product on the same day or the next day.
4. Warranty will be given for such products which are mentioned in the product detail page if it satisfies manufacturer warranty policy.
5.Items covered by a warranty can be replaced or exchanged within 7 days of the invoice date. Warranty pick & drop from customer location will be free of charge within 7 days of the invoice date. But for exchanging product deliver charges will apply according to our delivery policy.
Mobile Accessories Standard Return Policy
1.Pre-checkup will be done by our team before dispatching your order.
2.Manufacture defective or damaged products must be returned in 2 days in the original condition they were received in with all the consequent accessories and in the original manufacturing packing or manufacturing box
3.During deliveries, while accepting your order, if you received a different product you will be given a replacement for the particular product on the same day or the next day.
4. Warranty will be given for such products which are mentioned in the product detail page if it satisfies manufacturer warranty policy.
5. Items covered by a warranty can be replaced or exchanged within 7 days of the invoice date. Warranty pick & drop from customer location will be free of charge within 7 days of the invoice date. But for exchanging product deliver charges will apply according to our delivery policy.
Camera And Accessories Standard Return Policy
1. Refund: Not available.
2. Replacement: Not Available.
3.During deliveries, while accepting your order, if you received a different product you will be given a replacement for the particular product on the same day or the next day.
4. Services: Services will be provided if in case of technical issues.
5. Pre-checkup will be done by our team before dispatching your order.
6. Only services will be provided in case of technical issues. Kindly reach out to us within 7 days of the invoice date failing which the claim will not be entertained.
7. The products which fall under this category will be mentioned on the product detail page.
8. Warranty will be given for such products which are mentioned in the product detail page if it satisfies manufacturer warranty policy.
9. Items covered by a warranty can be replaced or exchanged within 7 days of the invoice date. Warranty pick & drop from customer location will be free of charge within 7 days of the invoice date. But for exchanging product deliver charges will apply according to our delivery policy.
In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue to our team through call or email, within 2 days from the date of delivery confirmation.
