Home Terms of use
Terms of use

Welcome to Markfour.qa , Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use). If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transactions. By mere use of the Platform, You shall be contracting Markfour.qa and these terms and conditions including the policies constitute Your binding obligations, with Markfour.qa.


For the purpose of these Terms of Use, wherever the context so requires "You" or "I" shall mean any natural or legal person who has agreed to become a buyer on the Platform by providing Registration Data while registering on the Platform as Registered User using the computer systems. Markfour.qa allows you to surf the Platform or making purchases without registering on the Platform. The term "We", "Us", "Our" shall mean Markfour.qa.


I agree to use the official website of Markfour.qa for the purpose which is permitted according to these Terms and Conditions and according to all the applicable laws, rules and regulations, and guidelines of relevant jurisdictions. 


I agree to not access or attempt to access the Website beyond the interface that is being provided to me by Markfour.qa, unless I have special permission by the company in the form of a written agreement by an authorized personal representative of Mark four. 


I agree to not access any portion of the website by any automated means including but are not limited to the use of web crawlers or scripts. I agree not to be part of any activity that could disrupt the website. I agree not to copy any of the website content or design or resell or reproduce the Website for any reason. I agree that I will be responsible for any breach of my obligations under these Terms and Conditions including the loss and damage which Markfour.qa may suffer due to that breach. 


In order to access the services, you are required to register and login to Markfour.qa. In such cases you may receive the rejection in granting the user name you request, the recommendation of an alternate username will appear on the screen. The username and password are your own personal details, do not share them with anyone. During accessing your account, you shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if you provide any information that is untrue, inaccurate, not current, or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform. The customers can only login through the website and log in through social media applications like Instagram or Facebook is restricted. 


We may modify our Terms and Conditions with time, we recommend you to visit this section regularly. You have to agree with all the modified Terms. The section is last modified on 18 November 2020, the agreement applies from that day onwards. 


All content including on the Site but not limited to the text and images is owned or licensed property of Markfour.qa or its suppliers or licensors is protected by copyright. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Markfour.qa.


• All the prices and fees are in Qatari Riyal (QAR)
• Markfour.qa can modify the prices any time without notice. 
• We reserve all the rights to change the prices from time to time and customers or any third parties cannot claim against. 
• We shall have the right to modification, suspension, or discontinuance of any service.


Markfour.qa strives hard to avoid any typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. In the event a product listed on our Web site is labeled with an incorrect price due to some typographical, informational, technical, or other error, we reserve the right to correct any time without prior notice and has the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.


• All orders will take 1 to 2 days to be delivered.
• Delivery is free in all zones located inside Doha and few selected nearby zones for orders above QAR 50. and delivery charge of QAR 7 for orders below QAR 50 orders, respectively.
• Charge of QAR 7 for orders above QAR 50 orders and Delivery charge of QAR 14 for orders below QAR 50 in all other zones.
• Some delivery may take longer than the usual 2 working days due to the high demand for such products.
• No deliveries will be made on Fridays and other public holidays.
• Same-day shipping is not guaranteed.
• Markfour.qa bound to operate in accordance with the Qatar Laws.
• This shipping method available only for Qatar except for some areas which are far from the city.


 Please refer to our Delivery Policy for more details.



Placing an Order

The orders can be placed through the website, Instagram, and Facebook message. The personal details should be updated and entered correctly. Markfour.qa suggests proofreading the details once before placing the order. Markfour.qa will not be responsible for sending emails to the wrong address or sending the parcels to the address which is incorrectly filled out. 


Processing Time 

The order processing time is 1-2 days if the product is in stock. In case of any other complication, it may take longer. 


Order Acceptance Policy

Markfour.qa can accept or reject the order any time after the generation of electron receipt. We may ask for a few additional details before accepting the order. The company reserve the right to deliver less quantity or reject the order without any prior notice. 


Order Acknowledgement

Markfour.qa will keep you informed of your order status via e-mail. All tracking information will be emailed to your Markfour.qa ID once your order has processed or changed status. You may also acquire your order status and other live updates by logging in to your account on our Web site.


The Request of Change in Orders

You may request to change the order before you are charged for it. An Order change request can be placed on call. Do not contact us through emails, we may not receive them on time due to the sheer volume of mails. We may ask for your sales order number or customer ID.


Cancellation of Orders.

You may request to cancel the order before it is processed and delivered. You can call us and inform us about the cancellation. We request not to send cancellation requests through emails because we may not receive them on time due to the sheer volume of mails. We may ask for your sales order number or customer ID. 


Markfour.qa is currently providing Cash/Card on Delivery services. We implement the best protection layers and policies to protect website visitors. These layers could be bypassed if the computer is affected by viruses or malicious software and the Company would not be responsible for such circumstances. We owe the right to not deliver the product in case if the customer has not paid for the same order or any of the previous order or with whom a litigious dispute is in progress. Markfour.qa reserves the right to take legal action against the customer in case of outstanding or non-payment of fees by you.


The order form which is filled by the customer cannot be considered as an invoice. The customer will receive the invoice insider their parcels when it is delivered. A digital/hard copy of each invoice is registered in the Markfour.qa database. 


If any dispute, claim, controversy, or difference (including in relation to any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party written notice of the Dispute. In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Doha International Financial Centre - London Court of International Arbitration ("LCIA"), which rules ("Rules") are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court. The seat or legal place of the arbitration shall be Doha International Financial Centre in Doha, Qatar. 


The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of Markfour.qa to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and Markfour.qa shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so..


In all circumstances Markfour.qa's maximum liability is limited to the purchase price of the products sold. Markfour.qa shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products it sells which exceeds this liability limit. Markfour.qa shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not Markfour.qa has been made aware of the possibility of such claims or damages.


If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to Markfour.qa and Markfour.qa shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.


This User agreement is constructed and governed in accordance with the laws of Qatar. This clause will survive any expiry or cancellation of this User Agreement for any reason In case of any dispute the laws would be based on Qatar Governing Laws.


Markfour.qa reserves all the right at all times to discontinue or modify any of our Terms & Conditions we deem necessary or desirable. Such changes may include, among other things, the adding of certain fees/ charges or any other terms of using this Voucher.